IMPORTANT NOTE: DELIVERY RATES APPLY FOR ITEMS BOUGHT DIRECTLY ONLINE ONLY - FOR RESERVE AND COLLECT ITEMS, DELIVERY COSTS TO BE ARRANGED WITH THE BRANCH WHEN PURCHASING.
Delivery times are Monday to Friday (excluding Bank Holidays) 8am - 5pm.
Delivery is usually a 1 - 2 working day service, excluding large or heavy items, depending on stock and availability.
Although we make every effort to ensure you order gets to you quickly and in great condition, damages and losses do sometimes occur. In these instances we will try to resolve these problems as quickly as possible. Please read our terms and conditions for full details.
DELIVERY COSTS (EXCLUDING TILES & EXTERNAL PAVING)
| Delivery Options | Price |
|---|---|
| 1 - 2 Working Day Delivery* On orders over £50 inc. VAT placed before 2pm (* Delivery depends on stock availability) |
FREE |
| Royal Mail First Class Recorded Delivery Orders Less Than £50 inc. VAT (Small Items Less than 5 Kg) placed before 2pm |
Less than 0.75 Kg - £3.33 ex. VAT Less than 1 Kg - £3.58 ex. VAT Less than 1.25 Kg - £3.89 ex. VAT Less than 1.5 Kg - £4.19 ex. VAT Less than 1.75 Kg - £4.49 ex. VAT More than 1.75 Kg - £4.49 ex. VAT + 28p per 0.25 Kg |
| 1 - 2 Day Express Delivery* Orders Less Than £50 inc. VAT (More than 5 Kg) placed before 2pm |
£8.27 ex. VAT |
| Saturday Delivery On orders over £50 inc. VAT placed before 2pm |
£14.44 ex. VAT |
| 2+ day delivery to Scottish Highlands*, Northern Ireland and offshore islands** | £22.83 ex. VAT +£1.14 ex. VAT / Kg over 21Kg +£1.20 ex. VAT / Kg over 101 Kg |
| 1-2 day delivery Isle of Wight | +£5.73 ex. VAT |
TILES & EXTERNAL PAVING DELIVERY COST
| Delivery Options | Price |
|---|---|
| 3 - 4 Working Day Delivery* On orders placed before 2pm (* Excludes Scottish Highlands, Northern Ireland, Isle of Wight and offshore islands. Delivery depends on stock availability) |
Orders over £150 - FREE Orders under £150 - £25 |
| 1 - 2 Working Day Delivery* On orders placed before 2pm (* Excludes Scottish Highlands, Northern Ireland, Isle of Wight and offshore islands. Delivery depends on stock availability) |
+ £20 ex. VAT |
| Mainland UK Saturday Delivery On orders placed before 2pm |
+ £35 ex. VAT |
| 3-4 day delivery to Scottish Highlands*, Northern Ireland, Isle of Wight and offshore islands** | PLEASE CALL |
Delivery Conditions:
- Week day delivery only. Orders placed after 2pm on Thursday will be processed on Friday for delivery the following week.
- Bank Holiday and the period between 20th December - 2nd Jan are company holiday and deliveries will not be processed until the next available work day.
- The order has been placed before 2pm and all security checks have been completed.
- All items on your order are in stock and available for delivery.
- Cleared funds have been received in full for the order total.
*Scottish Highlands postcodes; IV, KW1-14, PA34, 37, 38 & 39, PH19-26, 30-40, 49 & 50, PH41 sector 4
**Delivery service to Northern Ireland and Isle of Wight is generally 3-4 days and weather dependant.
Please note:
Our carrier provides an excellent service and over 99% of deliveries are made on time. However, every now and again there will be a problem. With this in mind we would like to suggest that you order the goods several days in advance of the day you actually require them!
